Privacy Policy

Last updated: 22 July 2026

PropertyOne operates the website at propertyone.sg and the PropertyOne Condo Assistant Chrome extension. This Privacy Policy explains how we handle personal data when you use our website, make a property enquiry, or use our Chrome extension.

Chrome extension summary: PropertyOne Condo Assistant does not collect, sell, transfer, or transmit personal data. Project shortlists are stored locally in Chrome on the user's device.

1. Information we collect on the website

When you submit a property enquiry, request a brochure, or ask for pricing information through PropertyOne, we may collect information that you provide, such as your name, phone number, email address, project interest, bedroom interest, and the page from which the enquiry was submitted.

2. How we use website enquiry information

We use enquiry information to respond to your request, provide project details, arrange follow-up communication, send brochure or pricing information, and improve our property advisory process.

3. Chrome extension data

The PropertyOne Condo Assistant Chrome extension lets users search Singapore new launch condo projects, open project pages on PropertyOne.sg, save a local shortlist, and calculate estimated monthly repayments.

The extension stores shortlisted projects locally using Chrome storage. This data remains on the user's device unless the user removes it or clears Chrome extension data. The extension does not collect browsing history, personal communications, location, website content, authentication information, health information, payment information, or personally identifiable information.

4. Cookies and analytics

PropertyOne.sg may use cookies, analytics tools, or advertising measurement tools to understand website performance, measure campaign effectiveness, and improve user experience. These tools may process technical information such as device type, browser type, pages visited, referring pages, and approximate usage statistics.

5. Sharing of information

We may share enquiry information with relevant PropertyOne representatives, appointed property agents, CRM providers, communication providers, hosting providers, analytics providers, or service providers who help us respond to enquiries and operate the website. We do not sell personal data.

6. Retention

We retain enquiry information only for as long as reasonably needed to respond to your request, manage follow-up communication, comply with legal obligations, resolve disputes, and maintain business records.

7. Security

We use reasonable administrative, technical, and operational measures to protect personal data. No internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.

8. Your choices

You may request access, correction, or deletion of personal data that you have provided to us, subject to applicable laws and verification of your request.

9. Third-party websites

PropertyOne may link to third-party websites, maps, WhatsApp, developer pages, or other external services. Their privacy practices are governed by their own policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.

11. Contact

For privacy-related requests or questions, contact PropertyOne through the enquiry or contact options available at propertyone.sg.